Privacy notice
How My Education Consultancy handles information submitted through this website.
Last updated: 28 July 2026
Information we collect
When you submit an inquiry or consultation request, we may collect your name, email address, phone or WhatsApp number, preferred study level, intended intake, preferred Malaysian location, message, and any other information you choose to provide.
The website and hosting services may also process technical information such as IP address, browser type, device information, referring pages, and basic server logs for security and website operation.
How we use information
- Respond to inquiries and consultation requests
- Provide education counseling and application guidance requested by you
- Maintain records of communications and support
- Operate, secure, and improve the website
- Meet legal, regulatory, or fraud-prevention obligations where applicable
Sharing and service providers
We may use website hosting, form, email, security, analytics, and other technology providers to operate this site. Information may be processed by those providers according to their services and terms. We do not sell personal information.
If you choose to proceed with an application, additional information may be shared with relevant institutions or application services with your knowledge or as necessary to perform the requested service. Do not submit sensitive documents through the initial inquiry form.
Cookies and similar technologies
WordPress and installed services may use cookies or similar technologies for essential operation, security, preferences, and measurement. Your browser can be configured to limit cookies, although some site features may not function as intended.
Retention and security
We aim to retain inquiry information only for as long as reasonably needed for the purposes described above, business records, dispute handling, and applicable legal obligations. Reasonable administrative and technical safeguards are used, but no online service can guarantee absolute security.
Your choices
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, or other handling of your personal information. Use the website contact form to make a privacy-related request. We may need to verify your identity before acting.
International processing and children
Because we serve students in several countries and use online service providers, information may be processed across borders. Students under the age of legal majority should involve a parent or guardian when submitting personal information or arranging services.
Changes and contact
We may update this notice when practices or services change. The latest version will appear on this page with its updated date. For privacy questions, use the website inquiry form and state that your request concerns privacy.